Current Online Options

---

All Classes will be ongoing with monthly billing.  

• You will be charged for your first month's registration and your $30+HST registration fee at the time of registration.   
• If you register after the 21st of a month, in addition to the pro-rated current month's fees, you'll also be charged for the following months fees. 
• Monthly fees will be based on the number of classes that meet in that month.  Pricing listed on schedule is based on 4 classes a month, actual cost can be higher or lower depending on number of times that class meets in a month. 
• Each month on the 21st, you will be charged for the following month  
• If you do not want to continue with classes the following month, you must email us by the 14th of the current month.
• You will stay enrolled in a program unless you request a withdrawal 
• If we need to make a class time, schedule change or policy change we will notify you by the 20th.  Please be aware that with covid, things are constantly changing, we anticipate more scheduling and time changes than in previous years. 

Registration fee is charged per participant and is valid Jan. 1st - Dec. 31st of a the calendar year.  The first business day of January all participants will have the registration fee for the new year processed to the card on file.   

Online classes remain online regardless of whether we are mandated closed or permitted to open.

Temporarily Online Classes are online during government mandated closures.  At the point we are permitted to return to in-gym, we will email you to notify you.  If you do not wish to participate in the in-gym classes, you can request a credit on file for remaining classes or switch to a different online class (within a week of our notification). 

Registration is final with no refunds.  

Online Trials 

1. Register for any of our online classes and select the trial option on the registration form.

2. Your first class is 100% FREE!

3.  If you don't love your first class, email us within 24 hours of participating and we'll remove you from the list with no charge.

4. If the class is a good fit, no action is required to stay registered and you'll receive an email receipt upon being charged the current registration fee and monthly tuition (after the 24 hour cancellation window has passed).

Please be aware that many children need more than one class to know if it's a good fit.  We recommend signing up for a month vs a trial in that case.   If you have a child that is slow to jump into things and is a little more shy, let them watch the first class, offer to turn off their video until they are more comfortable.  We find that this kids are participating more by class #3.  

Drop-ins - We do not permit drop-in registration. 

In Person trials - Due to Covid-19, trials are not permitted.   

Online classes are eligible for multi-class & family discount. Online class registrants receive 10% off 2 or more classes/week, 15% off 3 or more classes/week, 20% off 4 or more classes per week and 25% off 5 or more classes per week.   

Temporarily Online Classes - Not eligible for Discounts.  Exception: Main Gym Parent & child or sibling group classes are eligible for the 5% family discount.  

What you need to know
Everyone 

• You'll need to download the Zoom App. It can be used on your tablet, phone or computer.  We recommend doing this in advance and trying out the app before your class.
• Zoom will allow you to see your coach on the screen in a big box and additionally tiny boxes to see your classmates.  Your coach will also be able to see you at home to provide realtime feedback.
• If you experience technical or internet difficulties, we can send you the link to complete the class afterwards, just email the office at info@cirque-ability.com
• Classes are ongoing with a monthly commitment. Please read our 
• For online private lesson requests and specific class or timeslot requests, please email us at info@cirque-ability.com

New 2021 Members - You need to register for classes through the online schedule below.  Please be aware that a one time 2021 registration fee of $30+HST will apply to each participant and is non-refundable.   (If you are a previous client with a credit on file, please register as a new client and include a note with your registration (not a separate email) about your old account.  We will merge them upon registration review and only charge any outstanding balance after using the credit on file).
Current Registrants or 2021 Members - Please look at the schedule below, but click the client portal link to register for classes.  You can filter by session to find online classes or main gym classes (temporarily online)
Registration fee for the New Year  will be posted and charged to all accounts on the first business day of December
Registering from outside of Canada? The system will default to a Canadian address, so please email us at info@cirque-ability.com and we can create an account for you so you can register online.   
Tips

• Make sure you know how to turn your video on so that the coach can see you.
• If you have the ability to mirror/cast your screen to the tv via chromecast or apple tv, do it!  Still leave your phone facing you to capture your own video.  
• Gallery view is to see teacher & classmates in equally sized boxes.  Speaker view switches the biggest box to whoever is talking (usually the coach)
• If your internet signal drops, just rejoin the meeting when you can and the coach will re-admit you from the waiting room.

Instructional Video How to join a meeting on Zoom
Your link for your class is located in the Jackrabbit client portal in your schedule.    We do not email the class link, you must login to the client portal to access the class link.